Access Web Mail for basic mailboxes

You can access your email from any web browser by going to this website: https://webmail.infinet.co or by using your domain if it your website is hosted with us: https://webmail.yourdomain.com (substitute yourdomain.com with your actual domain eg. https://webmail.infinet.co

  1. Use your email address and password to login to RoundCube.
  2. You can change your password after you login by clicking on Settings (top right) and clicking on Password at the bottom of the menu on the left.

Phone Setup for basic mailboxes

Go to Settings ->Accounts

  1. Choose "Other" as the account type and make sure you choose IMAP
  2. User Name is your email address
  3. Incoming and outgoing mail server: plesk.infinetinc.com
  4. Use SSL for both incoming and outgoing mail
  5. Outbound email requires authentication
  6. Outgoing SMTP Port: 465

Outlook / Thunderbird and other mail clients for basic mailboxes

  1. Choose IMAP as the mailbox type
  2. User Name is your email address
  3. Incoming and outgoing mail server: plesk.infinetinc.com
  4. Use SSL for both incoming and outgoing mail
  5. Outbound email requires authentication
  6. Outgoing SMTP Port: 465

 Hosted Exchange Web Mail Access

  1. Open a web browser and go here: https://mail.infinetinc.com
  2. Enter your email address and your password

Hosted Exchange Setup for Phones

  1. Choose Exchange or Corporate as the mailbox type
  2. User Name is your email address
  3. Exchange Server: exchange.infinetinc.com
  4. Autoconfigure should automatically detect and configure your settings.

Hosted Exchange Outlook Setup

  1. Click File ->Add Account to launch Welcome to Outlook setup wizard
  2. Enter your email address and click next
  3. Enter your password and click next
  4. Autoconfigure should automatically detect and configure your settings.
  5. If prompted for Exchange Server, use: exchange.infinetinc.com